Terms of service

Overview
Welcome to Basma Bada. The terms "we", "us" and "our" refer to Basma Bada.

Basma Bada operates this website and online shop, offering digital content (e.g. digital guides) for purchase. Our services are provided via the e-commerce platform Shopify. However, all purchases are made exclusively between you and Basma Bada.

By accessing this website or purchasing our products, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, you may not use our services.

1. Use of the Website
You confirm that you are of legal age and legally authorised to enter into a contract. All information you provide in connection with an order must be accurate, complete and current.

2. Digital Products
All products offered are digital content. No physical goods are shipped.

Product descriptions are provided for informational purposes and may be updated at any time. No specific success or outcome is guaranteed.

3. Formation of Contract
By submitting your order, you make a binding offer to purchase. The contract is concluded once your payment has been successfully processed and the digital content is made available.

4. Prices and Payment
All prices are stated in euros. Payment is processed via the payment providers available in the shop. You agree to provide complete and accurate payment information.

5. Delivery of Digital Content
Digital content is made available electronically immediately upon successful payment (e.g. via download or access link).

6. Right of Withdrawal for Digital Content
For digital content, the right of withdrawal expires once:

• you have expressly consented to the performance of the contract beginning before the withdrawal period has expired, and
• you have confirmed that you thereby lose your right of withdrawal.

This consent is given at checkout. Returns or refunds are excluded unless a technical defect exists.

7. Disclaimer
All content is provided for informational purposes only and does not substitute professional medical advice. We accept no liability for individual results.

8. Copyright
All content is protected by copyright. Sharing, reproduction or commercial use is prohibited.

9. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates, excluding conflict of law provisions.

10. Contact
For questions regarding these Terms and Conditions, you can reach us at:

Email: keto@basmabada.com